Telephone consultation hours:

Monday – Friday 10 am – 4 pm

Find support

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Here you will find a list of important places in Berlin. You can go to these places if you have questions about care and help in old age. There you can get help with all topics relating to care.

If you don’t know what care is, care means that someone gets help because they are ill or old.

For example: Someone helps with washing or getting dressed.

LGBTI*, age(ing) and care unit

Lettering Specialist department for ageing and care - pink standard

The LGBTI*, Ageing and Care specialist unit supports lesbian women, gay men, bi-(sexual) people, trans people, inter people and queer people in Berlin. More than 450,000 people in Berlin are lesbian women, gay men, bi-(sexual) people, trans people, inter people and queer people.

The LGBTI*, ageing and care unit offers:

  • Free and confidential advice
  • Information on care and support
  • Contact with LGBTI*-friendly care services
  • Help with fear and discrimination
  • Group offers and exchange
  • Support in difficult life situations

Our goal is: LGBTI* people should be able to live safely in old age. They should receive respect. They should find support. They should not have to feel lonely.

Website: FACHSTELLE LSBTI*, ALTERN UND PFLEGE – Gay Counseling Berlin

Phone:

Mail:

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The intercultural bridge builders provide advice in 16 languages. They help with…

Website: Intercultural bridge builders in care ” Living and care in old age ” EJF – Creating help

Phone: +49 (0) 30 695 17 – 823

E-mail: fbs.brueckenbauerinnen@ejf.de

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There are care support centers in every district of Berlin. They are staffed by people who are well versed in the topics of old age and care.

The care support centers are places where you can get free information and support. You can go there if you have questions such as:

  • “How can I get help at home?”
  • “What care services are available?”
  • “How do I apply for care allowance?”
  • “What do I do when I’m caring for someone and I’m tired myself?”

At the care support centers you can get:

  • Advice in German and other languages
  • Help with filling out forms
  • Assistance with contact with authorities or care insurance companies

You can simply call or make an appointment – many care support centers are easy to reach by bus or train.
So there is always one near you.

Where are the care support centers?

Website: Homepage – Care support centers Berlin – Care support centers Berlin

Phone:

E-Mail:

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You can call Silbernetz if you feel lonely and would like to talk to someone. The calls are free of charge and anonymous.

Website: Silver Net

Telephone: 0800 470 80 90 (available: Monday to Friday 8 a.m. to 10 p.m.)

E-mail: kontakt@silbernetz.de

We inform, advise and support you when it comes to your health or if you have personal difficulties. We are committed to ensuring that you stay and become healthy and that you are well cared for in the event of illness. We are socially and interculturally competent and will be delighted if you achieve your goal with our support.

Our services are tailored to the individual and are open to both men and women. The focus is on face-to-face counseling. However, counseling sessions can also take place by telephone or email. Anonymous advice is available on request.

Website: Health and Migration Sifahane – AWO Kreisverband Suedost e.V.

Phone:

Mail:

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The Housing-Care-Community Trust Center accompanies and supports volunteers in care communities. It offers advice, training and exchanges for anyone who would like to get involved or is already active. Confidants can noticeably enrich shared care homes: they listen, perceive moods, strengthen the perspective of the residents and contribute ideas from the neighborhood. In this way, they promote self-determination, trust and good cooperation.

Website: www.vertrauensperson.berlin

Phone:

Mail:

Telefonsprechzeiten:

Montag – Freitag 10 – 16 Uhr

Telephone consultation hours:

Monday – Friday 10 am – 4 pm